PLACE ORDERChoose “PICK UP HERE” option on the product page or cart.
WE’LL EMAIL YOU WHEN ITS READYYou’ll receive an email with pick up instructions.
HEAD TO THE STOREBring your email confirmation to your selected store.
Orders are typically available within 2 hours of placing the order. Orders may be picked up during normal business hours. Orders placed within 2 hours before store closing will be available the following day. Exclusions: Item availability depends on location and inventory. Online exclusive items are not available for in store pick up.
Frequently Asked Questions
What options does Tillys offer for buy online and pick up in store?
All of our open stores offer Pickup In-Store. Select stores offer Curbside Pickup. You can use our “store locator” to identify which stores offer Curbside Pickup.
How do I place an order for In-Store or Curbside Pickup?
Choose "Pick Up Here" on the product page. Complete your order. We'll send an email when your order is ready. Orders placed by 4pm are typically ready the same day. In-Store Pickup: Head to register and let the associate you are picking up an order. Curbside Pickup: Call the store when you arrive. Our team member will locate your order and bring it to your vehicle and place it directly in your trunk.
How long will it take for my order to be ready?
Orders are typically available within 2 hours of placing the order. Orders may be picked up during normal business hours. Orders placed within 2 hours before store closing will be available the following day.
How will I know when my order is ready for pick up?
You will receive a ready confirmation email when your order is ready for pickup.
Is my store offering In-Store or Curbside Pickup?
All our open stores offer In-Store Pick Up. Only select stores offer Curbside Pickup. You can use our store locator to check available stores.
Are all products eligible for In-store or Curbside Pickup?
No. Eligibility for pickup depends on the store's inventory and product assortment. Pickup methods are shown on the product detail page and in the shopping cart during checkout. Online exclusive items are not available for In-Store or Curbside pick up.